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Private hire and taxi driver assessment

Specialist training for taxi and private hire drivers delivered on behalf local authority licensing authorities

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Duty of care assurance for taxi licensing authorities

Using a combination of in-vehicle coaching, workshop training and written competency assessment, our courses help councils meet their legal, moral and financial duty of care, while raising driver standards and improving relationships with private hire operators.

Workshop sessions can be run online or in-person and cover a range of issues around passenger safety, satisfaction and experience including non-punitive complaint remediation, safeguarding and disability awareness.

They are suitable for operators, office staff, passenger assistants or drivers and could also be used as part of an induction or periodic training program to support the duty of care process within councils.

With around 900 approved trainers nationwide, TTC can deliver courses anywhere in the UK, either at a local site, one of our many training venues or conveniently online. Weekends as well.

We can also work with local authorities and licencing officers to create bespoke training to meeting their own driving standards and requirements along with all assessment results and reporting.

Tell us about your training requirements.

We are here to help.

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Explore TTC’s private hire and taxi driver courses

Workshops available in-person or online

Taxi driver disability support

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Disability Awareness Training

Taxi rank

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Professional Standards

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Safeguarding Training

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Benefits of TTC’s private hire and taxi driver courses

Reduce the time to licence for private hire and taxi drivers

Successful delegates will receive a certificate of completion which has the added benefit of improving public perception and can be used to significantly reduce the time it takes for new taxi and private hire drivers to get their licence.

Reduce your drivers’ risks

Course material is specifically tailored to reduce driver risk and develop the understanding, knowledge and skills to safely transport passengers in a professional manner. Where appropriate, we can undertake a training needs analysis and identify the key learning outcomes.

Meet your duty of care

Course material is specifically designed to satisfy the requirements of duty of care, the Health and Safety at Work Act, Equality Act and LGA Councillors’ Handbook as well as the recommendations in the statutory Taxi and PHV standards.

Save time on driver licence checks

Why not use TTC for checking and managing your driver licences and save days of manual work. TTC’s Continuum platform automates fast, accurate and secure driver licence checks and rechecks. And it’s pay-as-you-go so you only pay for what you need.

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Contact a member of our friendly team to discuss a taxi driver training course.

Licence Bureau is now part of the TTC Group